So, for contacting Outlook for Mac support > open Because we have dedicated support team for Outlook for Mac, which is specializing in handling Outlook for Mac related issue. The Outlook for Mac for further assistant. We will send you private message for collecting it.Īlso, after updating Office version if the Contact Support option is working within outlook, then for further queries regarding Outlook for Mac, kindly try to use the contact support option to get the dedicated support within Please provide us above information via Private Message link. If you don't see your menu bar, move your mouse to the top of your screen and it will appear > Choose About Outlook / Word / Excel. Word or Excel or Outlook > o n your menu bar, choose Outlook / Word / Outlook (next to theĪpple logo). Kindly provide us screenshot of your Office application version. I have attempted to delete and add account, checked for updates and the function to contact support from the outlook app is not working”Ģ. For further analysis, Please provide us small video link regarding “ The signin process to add an email account is on a loop , If the issue still persist, for further analysis, I’d like to collect below information from you.ġ.
For updating Mac OS >Īpp store and click on the Updates button.
On the other hand, if there has not update latest Mac OS, kindly update latest Mac OS. This is requested by your email provider for the security of your account. Please kindly note that if you are using an iCloud, Yahoo or Gmail account, you may need to turn on 2-step verification for your account and sign in your account with the app password instead of your original password. For adding email account in Outlook for Mac, kindly refer this article:Īlso, there is also other reference article for adding email account on Outlook for Mac: TheĬheck for Updates option now appears on the Help menu.Īfter performing above steps regarding update, try to add email account on Outlook for Mac. Run the tool and then start over at step 1.
Help > Check for Updates > Under " How would you like updates to be installed? > select as per your requirement > SelectĬheck for Updates on the Help menu, download the latest version of the There is not Check for update option is available, so if you want to update the Office version on Mac, you can update the version from any other Office application like Word, Excel.įor updating and check for the updates > open Word or Excel > on the top menu, go to Regarding your description, I have seen that in Help menu I set it up using the Exchange settings in Mail.Have a good day. department and they areĬurrently, I use Apple Mail to read my e-mail from my college account and it works fine. Contact your administrator for more information." I have talked with my I.T.
I select Allow and shortly afterwards, Outlook responds "An error occurred. Do you want this server to configure your settings. Outlook attempts to detect an Exchange Server, then gives a message "Outlook was redirected to the server to get new settings for yourĪccount (my email address). I left the Configure Automatically box checked. I chose the Exchange or Office365 selection for add an account, entered my emailĪddress, user name on our network, and password. I opened the program and started to add an account for my email address at the college. My college has Office365 and I have downloaded and installed Outlook 2016 on my Mac.